i8club Privacy Policy

1. Introduction

This Privacy Policy describes how i8club (referred to as "we", "us", or "i8club") collects, uses, stores, and protects the personal information of players who register and use the i8club platform at i8club.onl and through the official i8club Android application.

i8club is committed to handling personal data responsibly and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By creating an account and using the platform, you acknowledge that you have read and understood this Privacy Policy.

This policy applies to all personal data provided directly by you during registration and account use, as well as data collected automatically through your use of the platform.

2. Data We Collect

i8club collects personal data in several ways: directly from you when you register or use the platform, automatically through your interaction with the site and app, and from third-party service providers who help us verify your identity and process payments.

Category	Examples	Why We Collect It
Identity Data	Full name, date of birth, government ID	Account registration and KYC verification
Contact Data	Mobile number, email address	Account communications and OTP delivery
Financial Data	GCash or Maya account reference, bank account details	Processing PHP deposits and withdrawals
Transaction Data	Deposit amounts, withdrawal requests, bet history	Account management and fraud prevention
Technical Data	IP address, device type, browser, session logs	Platform security and performance
Usage Data	Pages visited, games played, time on platform	Platform improvement and responsible gaming monitoring

We do not collect sensitive personal data beyond what is necessary for identity verification and legal compliance. Where government-issued ID is required for KYC, the document is used solely for verification purposes and is handled in accordance with this policy.

3. How We Use Your Data

i8club uses your personal data only for legitimate operational purposes. The main ways we use your data are:

• Account management: Creating and maintaining your player account, including login, password recovery, and profile updates.
• Identity verification: Completing Know Your Customer (KYC) checks required before withdrawals can be processed.
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso via GCash, Maya, and Philippine bank transfer channels.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised account access, and other prohibited activities.
• Customer support: Responding to your inquiries, resolving disputes, and communicating important account-related updates.
• Responsible gaming: Monitoring usage patterns to identify signs of problem gambling and offering appropriate tools or interventions where needed.
• Legal compliance: Meeting obligations under Philippine law, including responding to lawful requests from government authorities.
• Platform improvement: Analysing aggregated usage data to improve game offerings, site performance, and the overall player experience.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Sharing Your Data

i8club does not sell your personal data. We may share your information with third parties only in the following circumstances:

• Payment service providers: Philippine e-wallet and banking partners who process your deposits and withdrawals. These providers receive only the data necessary to complete a transaction.
• Identity verification providers: Third-party KYC service providers who assist us in verifying government-issued identification documents.
• Technology partners: Cloud infrastructure and platform service providers who host and operate parts of the i8club platform. These partners operate under strict data processing agreements.
• Game providers: Licensed game studios whose titles appear in the i8club game lobby. Transaction and session data may be shared to the extent required for game operation and fairness auditing.
• Legal and regulatory authorities: Where required by Philippine law or a lawful order from a government body, we may disclose personal data to the relevant authority.

All third parties with whom we share data are required to handle that data securely and to use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

5. Data Retention

i8club retains your personal data for as long as your account is active and for a reasonable period after account closure, in line with applicable legal requirements. Specific retention periods include:

• Account and identity data is typically retained for a minimum of five years after account closure, as required for anti-money laundering compliance.
• Transaction records including deposit and withdrawal history are retained for the same minimum period.
• Technical and usage logs may be retained for a shorter period and are used primarily for security and platform performance purposes.

When personal data is no longer required and the retention period has lapsed, it is securely deleted or anonymised so that it can no longer be associated with an individual player.

6. Security Measures

i8club takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. These include:

• SSL encryption: All data transmitted between your device and i8club is encrypted using industry-standard SSL/TLS protocols.
• OTP verification: Sensitive account actions such as withdrawals and password changes require one-time password verification sent to your registered mobile number.
• Access controls: Internal access to player data is restricted to staff who require it to perform their role. Access is logged and reviewed.
• Regular security reviews: Our platform and infrastructure undergo periodic security assessments to identify and address potential vulnerabilities.

7. Cookies and Tracking

i8club uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the site.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session management cookies that keep you logged in during your visit. You cannot opt out of these while using the platform.
• Analytics cookies: Help us understand how players use the platform, which pages are visited most, and where performance can be improved. Data collected is aggregated and not personally identifiable.
• Security cookies: Used to detect suspicious activity and protect accounts from unauthorised access attempts.

Most web browsers allow you to control cookie settings through your browser preferences. Note that disabling essential cookies may affect the functionality of the i8club platform. The i8club mobile app uses equivalent session and analytics mechanisms that operate under the same principles.

8. Your Rights Over Your Data

As a registered i8club player, you have the following rights in relation to your personal data, consistent with the Philippine Data Privacy Act:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or outdated, you may request that it be corrected.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for purposes other than those strictly necessary for your account and the platform's legal obligations.
• Right to data portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, contact i8club support with your request and sufficient information to verify your identity. We aim to respond to all data rights requests within 30 days. Some requests may take longer if they are complex or involve a large volume of data, in which case we will notify you of the extended timeframe.

Please note that certain retention obligations under Philippine law may limit our ability to delete specific categories of data even upon request.

9. Minors

i8club is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data through the platform, we will take immediate steps to suspend the account and delete the associated data.

If you believe that a minor has accessed or registered on i8club, please contact us at [email protected] so we can investigate and act promptly.

10. Policy Updates

i8club may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the platform itself. When we make material changes, we will post the updated policy on this page with a revised effective date. For significant changes, we may also notify registered players via their registered contact details.

We encourage you to review this page periodically. Your continued use of the platform after any update constitutes your acknowledgement of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, you can reach us at:

• Email: [email protected]
• Help Centre: FAQ Page

For account-related concerns, you can also visit your account settings after logging in. We are committed to addressing all privacy-related inquiries promptly and transparently.